FAQ

• 1. How to get the quote ? 2014-08-05
• Please click “Quote Request” to fill in the form or send us email: [email protected] . More information will be very helpful for us to work out the accurate price with freight cost for you . For example , if you want to print a catalog , please provide the size , pages , stock and quantity you need . If you are not sure about the paper we can recommend suitable paper for you .
• 2. How to place an order and how the process is ? 2014-08-05

• If you are happy with our quote and ready to print the project , you can please send us the artwork / file and pay deposit .  A free sample can be provided for approval . When you say yes , we go ahead with bulk printing . When the project finished and approved , you pay balance . We can arrange the delivery for you or you use your own forwarder .
• 3. What format of artwork will be fine for printing ? 2014-08-05

• PDF Format will be fine because it’s locked file and can be printed out without any change . But we can also work using CDR or AI format . Artwork with 3mm or 5mm bleed will be very helpful . So that we have enough extra area for cutting and the contents will not be cut off .
• 4. How to send artwork / printing file 2014-08-05

• Email - For small files you can please send through email : [email protected] . 
  Website - https://www.wetransfer.com . Large files can be uploaded to WeTransfer . They will send us a link after your uploading and we download the files from the link .
  CD / USB - You can also just give us the CD or USB if you plan to come to visit us . It would be great for face to face communication . Or it can be sent by express or post if necessary .
  FTP : If you have your own FTP ,we can download it there .
• 5. How to pay ? 2014-08-05

• T/T will be fine . You can also please pay through Western Union or Paypal if the project is urgent or for small amount .
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